This Privacy Policy explains how [COMPANY] ("QuantGrip," "we," "us," or "our") collects, uses, and protects information when you use the QuantGrip website and application (the "Service"). We've tried to keep this readable and to collect as little as we need to run the Service.
1. Summary
In short: we collect your name and email to create your account, our payment processor (Stripe) handles your card details, and when you run an analysis we process your uploaded file to produce results and then do not keep the uploaded file. We use a small number of trusted third-party services to operate the Service. We don't sell your personal information.
2. Information We Collect
Account information. When you sign up, we collect your name and email address. Authentication is handled by our provider, Clerk; if you sign in using a third-party login (such as Google or GitHub), we receive basic profile information from that provider as permitted by you.
Payment information. When you subscribe, payment is processed by Stripe, Inc. We do not collect or store your full payment card number. Stripe collects and processes your payment details under its own terms and privacy policy. We receive limited information from Stripe, such as your subscription status, billing period, and the result of payment attempts, so we can manage your account.
Files you upload (transient). To run an analysis, you upload a backtest data file (for example, a TradingView strategy export). We process this file to generate your requested statistical outputs. We do not retain your uploaded files after the analysis completes. If you want to keep your results, you are responsible for saving them on your own.
Saved settings. If you choose to save configurations or analysis settings within the Service for reuse, we store that information in association with your account until you delete it or close your account.
Usage and device information. Like most online services, we (and our analytics providers) may automatically collect technical information such as your IP address, browser type, device information, pages viewed, and interactions with the Service. This helps us understand usage and improve the product.
3. How We Use Information
We use the information we collect to:
- create and manage your account and authenticate you;
- provide the Service, including running the analyses you request;
- process subscriptions, billing, trials, cancellations, and plan changes;
- communicate with you about your account, including service and transactional messages (for example, trial-ending or payment-failure notices);
- understand and improve how the Service is used; and
- maintain the security and integrity of the Service and comply with legal obligations.
We process your data on the legal bases of performing our contract with you, our legitimate interests in operating and improving the Service, your consent (where required, such as for certain analytics or marketing), and compliance with law.
4. Third-Party Service Providers
We share information only with service providers that help us operate the Service, and only as needed. These include:
- Stripe — payment processing and subscription management.
- Clerk — user authentication and account management.
- Hosting and infrastructure providers — to host the application and database.
- Analytics and marketing measurement providers — such as product analytics and advertising-measurement tools (for example, PostHog, the Meta Pixel, and Google tools) that help us understand traffic and usage. (Trim or update this list to match the tools you actually run.)
These providers process information on our behalf or under their own terms as independent controllers (as in the case of payment processing). We do not authorize them to use your personal information for their own unrelated purposes.
We may also disclose information if required by law, to enforce our Terms, or to protect the rights, safety, and security of QuantGrip, our users, or others.
We do not sell your personal information.
5. Cookies and Similar Technologies
We and our providers use cookies and similar technologies to keep you signed in, remember preferences, and measure usage. You can control cookies through your browser settings; disabling some cookies may affect how the Service works. If we use advertising or analytics cookies that require consent in your region, we will seek consent as required.
6. Data Retention
We keep your account information for as long as your account is active and as needed to provide the Service. Uploaded analysis files are not retained after processing. Saved settings persist until you delete them or close your account. We may retain certain information as required for legal, tax, accounting, or fraud-prevention purposes. When you close your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law.
7. Security
We take reasonable technical and organizational measures to protect your information, and we rely on established providers (such as Stripe and Clerk) for sensitive functions like payment and authentication. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Users and Data Transfers
QuantGrip is operated from the United States. If you access the Service from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other countries where our providers operate, which may have different data-protection laws than your country. Where required, we rely on appropriate safeguards for such transfers.
9. Your Rights (GDPR — EEA/UK Users)
If you are in the European Economic Area or the United Kingdom, you have rights under the General Data Protection Regulation (and UK GDPR), including the right to access, correct, delete, restrict, or object to the processing of your personal data, the right to data portability, and the right to withdraw consent where processing is based on consent. You also have the right to lodge a complaint with your local data-protection authority.
The data controller for your personal data is [COMPANY]. To exercise your rights, contact us at [CONTACT_EMAIL].
10. Your Rights (CCPA — California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (as amended), including the right to know what personal information we collect and how we use it, the right to request deletion of your personal information, the right to correct inaccurate information, and the right not to be discriminated against for exercising your rights.
We do not sell or share your personal information as those terms are defined under California law. To exercise your rights, contact us at [CONTACT_EMAIL].
11. Children's Privacy
The Service is not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us personal information, contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.
13. Contact
Questions or requests regarding this Privacy Policy or your data? Contact us at [CONTACT_EMAIL].